Mitel Training. Our goal is to deliver consistent, high-quality training using flexible delivery options that meet the needs. of our Customers and Partners. Customer Training. Adopting new software or tools has a major impact on the lives of most users and system administrators. Mitel Customer training can guide you through the transition and ...Create customer experiences that are tailored to your business with Mitel partner solutions for contact centers and workforce management. Boost the Value of Your CRM Get more from your customer relationship management tools by adding click-to-call and advanced communications to your CRM solution with Mitel's easy-to-use integration features. Ryan, if you want to answer a few questions, maybe we can try and work through this. 1. Is the problem where when you launch the app, nothing shows up, just a process in task manager, or is the problem that the app launches and just spins?Mitel Product Security Advisories are published for moderate and high-risk security issues. Each advisory provides information on the status of investigation and provides additional information on products confirmed to be affected and recommended action to be taken by customers.6900 IP Phones Series. The 6900 IP Series is a powerful business suite of desk phones with crystal-clear audio, Wi-Fi and Bluetooth connectivity, advanced features, and a broad array of accessories to improve productivity and mobility in today’s modern business environment. Benefits Features Documentation Support. I'm deploying the new Shoretel Connect client to ~200 computers this weekend via Desktop Central. The documentation is geared for GPO deployment, and what little there is for SCCM/DC-type installs is confusing as hell. Our VAR-assigned tech had to work with Mitel Support for quite a while to find and share the document I link-to below.Jun 1, 2021 · For information regarding page limits and overages, see MiCloud Connect Usage and Overage Charges, Rates, and Fees; Mitel Fax Server Content Retention Policy: Faxes sent through the Mitel Fax system are stored on the server for up to 30 days before being deleted. This system is protected by various layers of security, including a firewall. Download Mitel Connect Applications. Read More... Find a Partner +44 1291 430 000 Email Us.Using Mitel Connect Softphone: Windows 10 Important: In the case of an emergency, do not use softphone to call 911. The call will go to UMSL PD and not the police closest to your physical location. Before you begin . The option for Softphone must be enabled by Telephone Services before it will appear in Mitel Connect. Please open aNorth America. Mitel Technical Support and MiVoice Connect. +1 800 722 1301. +1 480 422 3639. MiCloud Connect/Sky. MiCloud Business. Online Support. +1 888 322 3822. +1 469 574 8115.Jul 26, 2017 · I'm deploying the new Shoretel Connect client to ~200 computers this weekend via Desktop Central. The documentation is geared for GPO deployment, and what little there is for SCCM/DC-type installs is confusing as hell. Our VAR-assigned tech had to work with Mitel Support for quite a while to find and share the document I link-to below. Jun 14, 2023 · This article is applicable to ShoreTel Sky and Mitel MiCloud Connect accounts and provides information for making payments, accessing monthly invoices online, managing invoice groups, disputing invoice charges, cancelling services, understanding taxes and fees, and much more. MiCloud Connect Portal End User Interactive Tutorial. Log Into Your Account in the Mitel Connect Portal. Update Your Emergency Registration Location. Adjust Call Routing. Define Specialty Settings for Phone Operations. NOTE: Administrators (Authorized Contacts) and Contact Center Agents need to watch the first two MiCloud Connect End-User ...A central point of access to Log In to all of the places that Mitel Customers, Partners, and Employees need. Jun 1, 2020 · On the Connect SMS page, click Add on the toolbar. The Add Connect SMS Users dialog box appears. In the Select Users panel, do the following: To search for a user, type the name, number, or extension of the user in the Name or Number/Extension field. Select the checkbox next to each user you want to enable Connect SMS for. Mitel Connect for Chrome Browser delivers a seamless unified communications experience between Mitel Connect, Google Chrome, and Google G Suite™ to increase your productivity. View your contacts’ presence, join a Mitel Connect conference bridge, and place and accept calls directly from the Mitel Connect Browser extension.2.3. en. IP-DECT System (Global) and WiFi System (EMEA) Wireless Handset Advanced Capability Licensing Guide. Mitel 5634 VoWi-Fi Handset Migration Guide. Mitel 5634 VoWi-Fi Handset Configuration Guide. Mitel 5634 VoWi-Fi Handset Quick Reference Guide.Phone Call - Users and Authorized Contacts can call our support team at 888-322-3822 and we will ask you several questions to obtain the specific information needed to create a new case for you. If you are not permitted to dial toll-free numbers, contact us at 408-962-4550.Ryan, if you want to answer a few questions, maybe we can try and work through this. 1. Is the problem where when you launch the app, nothing shows up, just a process in task manager, or is the problem that the app launches and just spins?Mitel Connect for Chrome Browser delivers a seamless unified communications experience between Mitel Connect, Google Chrome, and Google G Suite™ to increase your productivity. View your contacts’ presence, join a Mitel Connect conference bridge, and place and accept calls directly from the Mitel Connect Browser extension. Nov 25, 2020 · If you have an IP480, IP480g, IP485g, 6920, 6930, or 6940 phone, you can also manage voicemail for your Mitel MiCloud Connect profile using visual voicemail. See Using Visual Voicemail for more information. 6900 IP Phones Series. The 6900 IP Series is a powerful business suite of desk phones with crystal-clear audio, Wi-Fi and Bluetooth connectivity, advanced features, and a broad array of accessories to improve productivity and mobility in today’s modern business environment. Benefits Features Documentation Support. Sep 13, 2022 · MiCloud Connect Portal End User Interactive Tutorial. Log Into Your Account in the Mitel Connect Portal. Update Your Emergency Registration Location. Adjust Call Routing. Define Specialty Settings for Phone Operations. NOTE: Administrators (Authorized Contacts) and Contact Center Agents need to watch the first two MiCloud Connect End-User ... Mitel has your business covered with a broad range of products: SIP/IP phones, digital cordless (DECT) phones, Wi-Fi handsets, conference phones, accessories, and more. 6900 IP Phone Series Designed for today's modern work style, Mitel's SIP-based 6900 Series phones are the perfect choice for office and remote workers. 2.3. en. IP-DECT System (Global) and WiFi System (EMEA) Wireless Handset Advanced Capability Licensing Guide. Mitel 5634 VoWi-Fi Handset Migration Guide. Mitel 5634 VoWi-Fi Handset Configuration Guide. Mitel 5634 VoWi-Fi Handset Quick Reference Guide. The MiVoice Connect Client is a single client interface to help you manage your business communications using a desk phone, computer, or mobile device. With support for Microsoft Windows, macOS, and Collaboration for Web, the MiVoice Connect Client simplifies your day-to-day communications and streamlines your work. User Guide.Start a conversation with a Mitel consultant who can get to know you and your unique business challenges and determine how we can help. Products Solutions Support Learn SALES (844) 937-6483 Blogthe time machine movie
Jun 1, 2021 · For information regarding page limits and overages, see MiCloud Connect Usage and Overage Charges, Rates, and Fees; Mitel Fax Server Content Retention Policy: Faxes sent through the Mitel Fax system are stored on the server for up to 30 days before being deleted. This system is protected by various layers of security, including a firewall. CLICK HERE FOR TECHNICAL DOCUMENTATION . Learn to use the MiCloud Connect for Mobile application that brings together call handling, conferencing, and directory features. This tool allows users the power of their MiCloud Connect desk phone from anywhere, anytime.Oct 7, 2021 · To reset your own Connect Portal password: On the Home menu, under Settings, click Personal Information. On the Contact tab, under Mitel Log In, click Change Password . The Change Password window appears. Enter your current password in the Enter current password field. They can listen to messages if they switch to playback via PC speakers. None of the following steps resolves the issue: -Reinstall/repair of Connect client. -Have the user sign into a different PC. -Move the users phone to another voice switch. -Move the user's extension to a different phone. -Delete and recreate the users extension in Director ...Mitel MiCloud Connect. Hybrid Apps; ShoreTel Sky; NOTE: The links in this article are publicly accessible and do not require a login. Mitel MiCloud Connect. MiCloud Connect Training . The following links are applicable to Mitel MiCloud Connect phone systems: Mitel Connect Client Quick Reference Card; Mitel Connect Client User Guide; Mitel Voice ...NOTE: If you are a customer of the Mitel MiCloud Connect phone system, see the Editing Call Routing Settings article for information about managing call forwarding and routing options. Call forwarding enables you to forward incoming calls to another phone number, such as your cell phone, home phone, or a colleague's extension.To reset your own Connect Portal password: On the Home menu, under Settings, click Personal Information. On the Contact tab, under Mitel Log In, click Change Password . The Change Password window appears. Enter your current password in the Enter current password field.Oct 12, 2018 · Table of Contents Mitel Connect Planning and Installation Guide 7 Hunt Group Applications ... Jun 14, 2023 · This article is applicable to ShoreTel Sky and Mitel MiCloud Connect accounts and provides information for making payments, accessing monthly invoices online, managing invoice groups, disputing invoice charges, cancelling services, understanding taxes and fees, and much more. © 2023 Mitel Networks Corp. All rights reserved. Privacy policy Aug 23, 2023 · Mitel Product Security Advisories are published for moderate and high-risk security issues. Each advisory provides information on the status of investigation and provides additional information on products confirmed to be affected and recommended action to be taken by customers. Find user guides and other technical documentation for Mitel collaboration, contact center and performance analytics applications. Products Solutions Support Learn SALES (844) 937-6483 Blogmontecito inn
Using Mitel Connect Softphone: Windows 10 Important: In the case of an emergency, do not use softphone to call 911. The call will go to UMSL PD and not the police closest to your physical location. Before you begin . The option for Softphone must be enabled by Telephone Services before it will appear in Mitel Connect. Please open a Mitel Connect HYBRID Fax is an email-to-fax service that is used as a cloud-based fax solution for the Mitel Connect phone system. With this fax service, users receive incoming faxes in their email inbox and send outbound faxes as emails with attachments.Jun 14, 2023 · This article is applicable to ShoreTel Sky and Mitel MiCloud Connect accounts and provides information for making payments, accessing monthly invoices online, managing invoice groups, disputing invoice charges, cancelling services, understanding taxes and fees, and much more. Advanced Feature Requirements. Using the advanced features of Mitel MiCloud Connect Contact Center requires a secure connection between the contact center system hosted by Mitel and various systems located on your site. Refer to the following sections for information about what is required to use each of the advanced features.CLICK HERE FOR TECHNICAL DOCUMENTATION . Learn to use the MiCloud Connect for Mobile application that brings together call handling, conferencing, and directory features. This tool allows users the power of their MiCloud Connect desk phone from anywhere, anytime. In September 2017, Mitel completed the acquisition of ShoreTel. ShoreTel was rebranded as Mitel, and as part of the merger, some of ShoreTel’s products were renamed, some were replaced and some may eventually be discontinued. We created this page to help you find out what happened to ShoreTel’s most popular products after the acquisition by ... Jun 12, 2023 · In the Forgot Password screen that appears, enter your username and click Next. Click the Reset Password button in the email. Return to the Forgot Password screen, click the Enter Code button, enter the confirmation code from the email, and click Submit. In the Set a New Password screen that appears, enter your new password in the first input ... Mitel Connect for iOS and Android. The power of Mitel Connect in your pocket. Join meetings on the go with one tap. View the screen share during your meetings. Make and return calls using your business number. Transfer your callers to colleagues. Listen to voicemails and return calls with one tap. Set your availability state and let others know ...Table of Contents Mitel Connect System Administration Guide 4 Setting the String Parameters Used in Your Dial Plan ...On the Phone System menu, click Users. Click the Service/Phone Name column for the user whose programmable button settings you want to configure. On the Phone Settings page, click the Programmable Buttons tab. Click the subtab for the phone or button box for which you want to program buttons. Click the row for the button you want to configure.Start a conversation with a Mitel consultant who can get to know you and your unique business challenges and determine how we can help. Products Solutions Support Learn SALES (844) 937-6483 Blog 400 series IP phone - Connect a PoE Injector using the instructions on page 2 of the IP Phone 480/480g/485g Quick Install guide. Cisco 7900 series IP phone - Connect a Power Brick or PoE Injector into the back of the phone and connect the Ethernet cables as described in the Power over Ethernet (PoE) instructions above.library university of chicago
RingCentral MVP℠. A seamless solution to unleash the power of cloud business communications.Mitel provides complete solutions for your business communications needs. Easily stay connected to your customers and employees anytime, anyplace. Download Mitel Connect Applications. Find a Partner (844) 319-5912 Email Us.May 3, 2023 · Bring your desk phone with you wherever you go with the Mitel Connect mobile app. Easily access your enterprise contacts, join conferences with one click, and manage your calls and voicemails - all powered by our new user-friendly design. Key benefits of Mitel Connect for Android: - New dashboard to manage your work day. MiCloud Connect. Launch the Connect for iOS app, and then log in as follows: Enter your username. (This is typically the email address you use to log in to the Connect portal.) Tap the Choose type of service field, and tap MiCloud Connect (Cloud). Tap the Select region field, and tap your geographic region. Tap Next.Aug 19, 2022 · The following information is displayed for each user on the Users page of the Connect Portal: Contact Name - first and last name of the user as it appears in the Mitel Connect database; Service/Phone Name - phone profile name associated with the user; Phone Number - phone profile number associated with the user; Extension- extension associated ... 2.3. en. IP-DECT System (Global) and WiFi System (EMEA) Wireless Handset Advanced Capability Licensing Guide. Mitel 5634 VoWi-Fi Handset Migration Guide. Mitel 5634 VoWi-Fi Handset Configuration Guide. Mitel 5634 VoWi-Fi Handset Quick Reference Guide. Sep 13, 2022 · MiCloud Connect Portal End User Interactive Tutorial. Log Into Your Account in the Mitel Connect Portal. Update Your Emergency Registration Location. Adjust Call Routing. Define Specialty Settings for Phone Operations. NOTE: Administrators (Authorized Contacts) and Contact Center Agents need to watch the first two MiCloud Connect End-User ... RingCentral MVP℠. A seamless solution to unleash the power of cloud business communications.May 3, 2023 · Bring your desk phone with you wherever you go with the Mitel Connect mobile app. Easily access your enterprise contacts, join conferences with one click, and manage your calls and voicemails - all powered by our new user-friendly design. Key benefits of Mitel Connect for Android: - New dashboard to manage your work day. Join a Connect conference from any non-Mitel network without entering any authentication details. Chapter10, Sharing Screen Describes the procedure to share screens. Chapter11, Managing Emergency Location Information Describes the procedures to: Add the emergency location information Manage the emergency location information MiCloud Connect Management. Our advanced services provide expert assistance for special analysis or ongoing services. Read More... Find a Partner (844) 319-5912 Email Us. my chi
6900 IP Phones Series. The 6900 IP Series is a powerful business suite of desk phones with crystal-clear audio, Wi-Fi and Bluetooth connectivity, advanced features, and a broad array of accessories to improve productivity and mobility in today’s modern business environment. Benefits Features Documentation Support.Contact information for all Mitel Related Support Needs. Products Solutions Support Learn. SALES (844) 937-6483 Blog. Login ... MiCloud Connect/Sky Support. Aug 23, 2023 · Mitel Product Security Advisories are published for moderate and high-risk security issues. Each advisory provides information on the status of investigation and provides additional information on products confirmed to be affected and recommended action to be taken by customers. I'm deploying the new Shoretel Connect client to ~200 computers this weekend via Desktop Central. The documentation is geared for GPO deployment, and what little there is for SCCM/DC-type installs is confusing as hell. Our VAR-assigned tech had to work with Mitel Support for quite a while to find and share the document I link-to below.Effective June 30, 2022, there will be no new contracts or customers accepted onto the MiCloud Connect Platform, including MiCloud Connect Contact Center (aka Enterprise Contact Center or “ECC”) systems. MiCloud Connect will however continue to work for all customers with existing contracts. Upgrade to RingCentral.the Mitel Connect Planning and Installation Guide. Configuring the Voice Switch from a Console Use a straight-through serial cable, DB9 male to DB9 female, or suitable USB-to-RS-232 serial adapter to connect the switch maintenance port to a console PC. On the PC or laptop, start a terminal emulation program and connect to the voice switch using 2.3. en. IP-DECT System (Global) and WiFi System (EMEA) Wireless Handset Advanced Capability Licensing Guide. Mitel 5634 VoWi-Fi Handset Migration Guide. Mitel 5634 VoWi-Fi Handset Configuration Guide. Mitel 5634 VoWi-Fi Handset Quick Reference Guide.Content The Connect Client User Guide helps you manage business communications using your desk phone, computer, mobile phone, or home phone. This user guide is available in the English, French, German, Spanish, and Swedish languages. Training Videos Introduction to the Client Install and Login Resetting Your PasswordCreate customer experiences that are tailored to your business with Mitel partner solutions for contact centers and workforce management. Boost the Value of Your CRM Get more from your customer relationship management tools by adding click-to-call and advanced communications to your CRM solution with Mitel's easy-to-use integration features.MiContact Center Enterprise System Engineering Guide. Tenanting - MiCC Enterprise. Virtual Contact Center Configuration. Virtualization Description - Micc-E. Calculation Methods for Reports - Description. Technical Description - Report Manager. Basic Call Handling and Advanced Applications - Script Manager.Contact information for all Mitel Related Support Needs. Products Solutions Support Learn. SALES (844) 937-6483 Blog. Login ... MiCloud Connect/Sky Support. The Connect Portal is the web-accessible portal used by administrators and users to access and manage various functions of an organization's phone system. For more information about the features and functions available in the Connect Portal, see Connect Portal Documentation. Accessing the Connect PortalMiCloud Connect Portal End User Interactive Tutorial. Log Into Your Account in the Mitel Connect Portal. Update Your Emergency Registration Location. Adjust Call Routing. Define Specialty Settings for Phone Operations. NOTE: Administrators (Authorized Contacts) and Contact Center Agents need to watch the first two MiCloud Connect End-User ...On the Connect SMS page, click Add on the toolbar. The Add Connect SMS Users dialog box appears. In the Select Users panel, do the following: To search for a user, type the name, number, or extension of the user in the Name or Number/Extension field. Select the checkbox next to each user you want to enable Connect SMS for.The Mitel TA7100 series are security-ready, VoIP terminal adapters that enable analog phones and fax machines to connect to Mitel communications servers. Terminal adapters are available in three form factors: the TA7102 featuring two analog RJ-11 ports; the TA7104 with four analog ports; and the TA7108 with eight analog ports.english latinCLICK HERE FOR TECHNICAL DOCUMENTATION . Learn to use the MiCloud Connect for Mobile application that brings together call handling, conferencing, and directory features. This tool allows users the power of their MiCloud Connect desk phone from anywhere, anytime.Our expansive network of partners delivers tremendous value, expertise, trust, knowledge, and experience of Mitel’s flexible products, deployment options and service practices to ensure every customer gets the most out of their Mitel technology in a way that fits their needs best. Become a Partner; Find a PartnerAug 23, 2023 · MiCloud Connect Jesse DeckardFebruary 21, 2023 at 6:31 PM. MiCloud Connect Scott GoodridgeFebruary 6, 2023 at 7:55 PM. MiCloud Connect Dashiell GainesFebruary 6, 2023 at 7:52 PM. MiCloud Connect Greg ValkFebruary 6, 2023 at 7:50 PM. Oct 7, 2021 · To reset your own Connect Portal password: On the Home menu, under Settings, click Personal Information. On the Contact tab, under Mitel Log In, click Change Password . The Change Password window appears. Enter your current password in the Enter current password field. © 2023 Mitel Networks Corp. All rights reserved. Privacy policyThe following information is displayed for each user on the Users page of the Connect Portal: Contact Name - first and last name of the user as it appears in the Mitel Connect database; Service/Phone Name - phone profile name associated with the user; Phone Number - phone profile number associated with the user; Extension- extension associated ...Learn to administer your MiCloud Connect system with the Mitel Account Portal. Listing Description Here. Products Solutions Support Learn. SALES (844) 937-6483 Blog.A central point of access to Log In to all of the places that Mitel Customers, Partners, and Employees need.Sep 13, 2022 · MiCloud Connect Portal End User Interactive Tutorial. Log Into Your Account in the Mitel Connect Portal. Update Your Emergency Registration Location. Adjust Call Routing. Define Specialty Settings for Phone Operations. NOTE: Administrators (Authorized Contacts) and Contact Center Agents need to watch the first two MiCloud Connect End-User ... Contact Center Director. Learn to use MiCloud Connect Contact Center Director, which provides supervisors with a browser-based interface for call center administration. Learn the features and functions of this powerful administrative tool to adjust agent experience, call flow routing, and reporting parameters.Mitel Connect Small Business Edition 100 (SBE 100) is a full-featured communications and collaboration solution for your business that will empower users to work more efficiently and productively – at an SMB price. Mitel Connect SBE 100 focuses on ease-of-use and its mobile workstyle delivers streamlined features and intuitive interfaces so ... Jun 14, 2023 · Android: Download "Mitel Connect" from the Google Play App Store - Access this from your mobile device to download. After installing the new Mitel Connect app on your mobile device, open the app and use the following "Provision (Set Up and Sign In)" instructions to enter the correct information when prompted on your mobile device. Jun 12, 2023 · From the Mitel Help Center, you can read and print articles about Mitel MiCloud Connect and ShoreTel Sky products, features, and services. A wide variety of videos are also available to help you learn more about Mitel products and services. To access the Mitel Help Center, do one of the following: Visit https://oneview.mitel.com. Table of Contents Mitel Connect System Administration Guide 4 Setting the String Parameters Used in Your Dial Plan ...the book of life characters
I'm deploying the new Shoretel Connect client to ~200 computers this weekend via Desktop Central. The documentation is geared for GPO deployment, and what little there is for SCCM/DC-type installs is confusing as hell. Our VAR-assigned tech had to work with Mitel Support for quite a while to find and share the document I link-to below.CLICK HERE FOR TECHNICAL DOCUMENTATION . Learn to use the MiCloud Connect for Mobile application that brings together call handling, conferencing, and directory features. This tool allows users the power of their MiCloud Connect desk phone from anywhere, anytime.Jun 12, 2023 · From the Mitel Help Center, you can read and print articles about Mitel MiCloud Connect and ShoreTel Sky products, features, and services. A wide variety of videos are also available to help you learn more about Mitel products and services. To access the Mitel Help Center, do one of the following: Visit https://oneview.mitel.com. For Mitel Connect customers, the IP400 Phone Series delivers a high-fidelity, full-duplex speakerphone with exceptionally clear audio. 5300 IP Phone Series For MiVoice Business customers, the 5300 IP Phone Series offers a wide choice of IP phones that combine flexibility with robust functionality for large and small offices.Find user guides and other technical documentation for Mitel collaboration, contact center and performance analytics applications. Products Solutions Support Learn SALES (844) 937-6483 BlogNov 29, 2021 · Users - Log in with your email address and Connect Portal password to access the Home and Support menus. To access the Connect Portal: Open a web browser on your computer. NOTE: MiCloud Connect Portal is not supported for use with Microsoft Internet Explorer. Type one of the following in the address bar, depending on your account location, and ... Contact information for all Mitel Related Support Needs. Products Solutions Support Learn. SALES (844) 937-6483 Blog. Login ... MiCloud Connect/Sky Support. On the Phone System menu, click Users. Click the Service/Phone Name column for the user whose programmable button settings you want to configure. On the Phone Settings page, click the Programmable Buttons tab. Click the subtab for the phone or button box for which you want to program buttons. Click the row for the button you want to configure.Using Mitel Connect Softphone: Windows 10 Important: In the case of an emergency, do not use softphone to call 911. The call will go to UMSL PD and not the police closest to your physical location. Before you begin . The option for Softphone must be enabled by Telephone Services before it will appear in Mitel Connect. Please open a Jun 12, 2023 · In the Forgot Password screen that appears, enter your username and click Next. Click the Reset Password button in the email. Return to the Forgot Password screen, click the Enter Code button, enter the confirmation code from the email, and click Submit. In the Set a New Password screen that appears, enter your new password in the first input ... Mitel Connect Agent Manager Help. Mitel Connect Agent Manager is used by managers and supervisors to obtain real-time statistical information concerning contact center activities. The Agent Manager is available for use with Mitel MiVoice Connect Contact Center and Mitel MiCloud Connect Contact Center. Mar 4, 2021 Technical Documentation.Oct 7, 2021 · To reset your own Connect Portal password: On the Home menu, under Settings, click Personal Information. On the Contact tab, under Mitel Log In, click Change Password . The Change Password window appears. Enter your current password in the Enter current password field. gravie
Document Center. Business Phone Systems. MiVoice Connect. Advanced Applications. Applications Licensing Server. Mitel Applications Licensing.Mitel Connect for Windows and Mac. However you work, it keeps you connected. Search the directory for colleagues. Dial with one click. Listen to voicemails and return calls with one click. Schedule and join meetings. Share your screen. Set up call routing rules. In September 2017, Mitel completed the acquisition of ShoreTel. ShoreTel was rebranded as Mitel, and as part of the merger, some of ShoreTel’s products were renamed, some were replaced and some may eventually be discontinued. We created this page to help you find out what happened to ShoreTel’s most popular products after the acquisition by ... This article is applicable to ShoreTel Sky and Mitel MiCloud Connect accounts and provides information for making payments, accessing monthly invoices online, managing invoice groups, disputing invoice charges, cancelling services, understanding taxes and fees, and much more.Find all Mitel Office Locations around the World Find a Partner. Search Mitel.com. Document Center. Ready to Buy? 800-937-6483 ... Connect Client Quick Reference Guide.